At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers through cutting-edge AI-powered chat solutions. As a leading digital agency, we're committed to creating software that makes lives better, jobs easier, and helps businesses thrive. We're now hiring an experienced AI Chat Agent Developer to join our team and contribute to the development of innovative AI-driven chat agent infrastructure.
**About arenaflex**
arenaflex is an award-winning digital agency that leverages a deep understanding of technology and growth strategy to create award-winning, multi-channel digital solutions for enterprise clients across various industries, including energy and utilities, professional services, government, education, health and wellness, and consumer product industries. Our team of experts is passionate about delivering impactful AI solutions that align with our clients' goals and exceed their expectations.
**Position Overview**
We're seeking a skilled and experienced engineer with expertise in Copilot Studio and the Microsoft Power Platform to help design, build, and refine an AI-driven chat agent infrastructure. In this role, you will leverage tools like Microsoft Copilot, Power Apps, and related technologies to deliver intelligent, user-friendly solutions that enhance customer engagement and operational efficiency. The ideal candidate has a proven track record in developing AI-powered chat solutions, a firm grasp of web and cloud technologies, and a collaborative approach to working with cross-functional teams.
**Responsibilities**
As an AI Chat Agent Developer at arenaflex, you will be responsible for:
* Building, training, and refining the AI chat agent to deliver contextually appropriate, intelligent, and engaging responses that align with business requirements and end-user needs
* Collaborating on fine-tuning and retraining AI models based on analytics, user feedback, and evolving requirements
* Attending sprint planning sessions, collaborating in refining and estimating development tickets, and committing to completing assigned tickets within each sprint
* Attending weekly standup meetings and using collaboration tools like Slack and Jira to align with the team on project priorities and updates
* Creating comprehensive documentation for both technical and non-technical stakeholders, providing training sessions to ensure seamless handover for ongoing maintenance
* Accurately logging work hours and providing detailed task updates, ensuring accountability and transparency
**Requirements**
To be successful in this role, you will need:
* Hands-on experience building and deploying AI solutions using Microsoft Copilot Studio or Power Virtual Agents
* Proficiency in customizing and fine-tuning Copilot models to meet specific business requirements
* Familiarity with large language models (LLMs) like GPT and integrating them with the Power Platform
* Experience with Power Apps and Power Automate for creating intelligent workflows and conversational bots
* Familiarity with Microsoft Dataverse for managing and securing data within the Power Platform ecosystem
* Proficiency with Git and version control workflows
**Preferred Skills**
While not required, the following skills are highly desirable:
* Proficiency with cloud platforms like Azure or AWS for deploying AI models and services
* Experience with serverless computing (e.g., AWS Lambda, Azure Functions)
* Experience with SQL and NoSQL databases (e.g., SQL Server, DynamoDB)
* Proficiency in modern frontend frameworks such as React, Angular, or Next.js
**Compensation and Benefits**
As a contractor or contract-to-hire employee at arenaflex, you can expect:
* A competitive hourly rate of $70 - $90 USD per hour, with the potential to convert to full-time in the coming months
* Base compensation will be determined based on a variety of factors, including skills, education, certifications, and overall experience for this role
* A comprehensive benefits package, including medical, dental, vision, and 401(k)
* Paid Time Off available when you start
* Free access to Premium Calm app subscription
* Annual training budget dedicated to your professional development
* A variety of fun arenaflex hosted events and Committees to join (e.g. Adventure Club, Fun Committee, DEI Committee, arenaflex Meet Ups and more)
**Inclusivity and Diversity**
At arenaflex, we value and encourage mutual respect and acceptance. We know we all have something to contribute, and we work every day to ensure all are welcome, and that we treat all people with fairness and dignity.
**How to Apply**
If you're passionate about developing AI-powered chat solutions and want to join a dynamic team of experts, please apply to this exciting role. We're looking forward to hearing from you!