The Atlantic Group has partnered with a large technology market research firm in the Irving, TX area. They have an immediate need for a Remote Research Engagement Specialist to join their team. Entry-level professionals are encouraged to apply. This position is a full-time contract role with the opportunity to become permanent based on performance.
Summary:
Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Expert community to problem solve around our clients most pressing technology and business-related questions and problems.
Work Schedule: Fully remote but employees must live locally (within 30 miles)
Hours: can work either a 9am-6pm EST (8am-5pm CST) or 10am-7pm EST (9am-6pm CST)
Interview Process: 1 video interview. Will ship equipment to work fully remote.
Job Duties:
-Coordinate with internal and external stakeholders to schedule research interviews.
-Serve as primary day-to-day contact for member and prospective companies for research projects.
-Ensure that CRM database (Salesforce.com) contains accurate account details, contact information, and notes regarding research interview requests.
-Provide research support on a variety of projects.
-Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps.
Requirements:
-Bachelor’s degree required.
-Bachelor’s degree in Business, Marketing, or Communications preferred but not required.
-Experience using Salesforce is a plus.
-Microsoft Office and Outlook experience required.
-Must live locally.
-Attention to detail.
-Strong verbal/written communication skills.
-Excellent time management skills.
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