DOGU Inc. is a leading technology company specializing in AI Autonomous Driving and Robotics Service Solutions. The role is critical for establishing and maintaining the service infrastructure for robotics and autonomous driving systems across the U.S. market, involving hands-on installation, troubleshooting, and customer support.
Responsibilities
- Perform hands-on installation, configuration, calibration, and maintenance of complex robotics and AD systems
- Diagnose and resolve hardware, software, and networking issues through expert troubleshooting
- Provide professional technical support and training to customers and internal engineering teams
- Offer on-site field support at critical customer locations, including SK hynix America, across the Bay Area, Los Angeles, and Seattle
- Create and maintain detailed service reports, troubleshooting logs, and technical documentation
Skills
- Bachelor's or Master's degree in Engineering, Computer Science, Robotics, or a closely related technical field
- Basic to intermediate experience working in Linux/ROS (Robot Operating System) environments
- Strong practical experience with mechanical and electrical systems; comfortable with diagnostic tools
- Proven ability to solve complex technical problems and a high attention to detail
- Fluency in both English and Korean (essential for communication with the headquarters and U.S. team)
- Prior experience with Autonomous Driving Systems (ADS) or Autonomous Mobile Robots (AMR)
- Experience in a field service, technical support, or customer-facing role
- Familiarity with network setup and configuration for industrial and sensor systems
- Proficiency in Python or C++ for scripting and system diagnostics
Benefits
- 15 days of Paid Time Off (PTO).
- (To be confirmed and specified: e.g., Health, Dental, Vision Insurance, and 401(k))
Company Overview
해외인재유치센터는 「첨단산업 인재혁신 특별법」에 따라 KOTRA에 설치된 법정기관으로, 한국 기업의 우수 해외인재 유치를 지원합니다. It was founded in undefined, and is headquartered in 서초구, 서울특별시, KR, with a workforce of 1001-5000 employees. Its website is https://www.kotra.or.kr/gtc_kor.
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