FedEx Logistics provides freight forwarding and customs brokerage services, and they are seeking a Customs Trade Specialist to coordinate documentation for US Customs and Government Agencies. The role involves ensuring compliance with regulations, processing import documentation, and providing high-level customer service.
Responsibilities
- Provide impeccable customer service
- May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or Customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing and exporting regulations
- Work closely with other internal staff, departments, other FedEx operating companies, customers and government agencies to deliver high level of service to customers
- Process agency brokerage shipments
- May handle remote filings
- Performs entry reconciliations as needed
- Ensure all government and organizational policies are followed
- Follow up on Customs matters and resolve problems
- Performs entry reviews as needed
Skills
- HS Diploma or GED required
- Minimum of 6 months' work experience required
- Data entry/keyboard experience required
- Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
- Excellent communication skills, verbal and written
- Organizational skills
- Inter-personal skills
- Problem solving skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
- Minimum of 12 months of industry experience preferred
- CCS and/or broker's license preferred
- Knowledge of Customs regulations, harmonized tariff schedules preferred
- Provide impeccable customer service
- May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or Customs
Benefits
- Health, vision and dental insurance
- Retirement
- Tuition reimbursement
Company Overview
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://careers.fedex.com/logistics.
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