Embark on your next great career adventure with Rippling, a pioneering company that's revolutionizing the way businesses manage their workforce systems. We're seeking a highly skilled Customer Support Specialist to join our team on a night shift, with a flexible, hybrid remote work arrangement. As a Customer Support Specialist, you will play a critical role in delivering exceptional support to our customers, resolving issues related to our Travel Products, and contributing to the growth and success of our company.
Rippling is a game-changing company that's bringing together all the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers, into one seamless platform. With Rippling, you can manage and automate every part of the employee lifecycle in a single system. Our innovative approach has earned us recognition as one of America's best startup employers by Forbes, and we've raised $1.2B from top investors, including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock.
We're building a world-class Support team committed to helping customers realize the full potential of Rippling. As a Customer Support Specialist, you will focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our Support Organization is composed of product-specific teams, such as HR, IT, and Finance. If you're the type of person who looks at a flight of 10,000 stairs, pauses, gets excited, and then seizes the moment, you have what it takes to succeed in this role!
At Rippling, we're committed to helping our employees grow and develop their skills. As a Customer Support Specialist, you'll have access to:
Rippling values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office at least three days a week is an essential function of the role. However, we also offer a flexible, hybrid remote work arrangement for this position, allowing you to work from home or remotely.
We offer a competitive salary, equity, and benefits package, including:
By joining Rippling, you'll become part of a innovative company that's revolutionizing the way businesses manage their workforce systems. You'll have the opportunity to work with a talented team, contribute to the growth and success of the company, and enjoy a flexible and dynamic work environment.
If you're excited about this opportunity and believe you have what it takes to succeed as a Customer Support Specialist at Rippling, submit your application today! We can't wait to hear from talented candidates like you.
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