Join the Team at Workwarp: Community Learning Center Enrollment Specialist - 1.0 FTE
Are you passionate about education and community development? Do you have a knack for organization and customer service? Workwarp is seeking a highly skilled and motivated Community Learning Center Enrollment Specialist to join our team on a full-time basis. As a Community Learning Center Enrollment Specialist, you will play a critical role in ensuring that students and families have access to enriching after-school and summer programs. If you are a detail-oriented and tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
About Workwarp and the Community Learning Center Model
Workwarp partners with community providers to deliver high-quality after-school and summer enrichment programs through the Community Learning Center (CLC) model. Our collaborative approach brings together schools, community organizations, and families to provide a safe and supportive environment for students to learn and grow. The CLC model is designed to foster academic achievement, social-emotional learning, and character development, ultimately helping students develop skills that will benefit them throughout their lives.
Key Responsibilities:
- Process enrollments for Community Learning Center programs, including Learning Adventures, Preschool Opportunities Program, and Jr. Kids Inc., while maintaining accurate student and family records.
- Communicate effectively with site and management staff to ensure seamless information sharing.
- Monitor special needs and circumstances indicated on enrollment forms and advise when circumstances may require supervisory review.
- Manage wait lists for all sites, monitor site enrollment, and enroll new families when slots become available.
- Assist with billing and collection of dues and fees for families enrolled in CLC programs.
- Provide exceptional customer service to families through in-person, written, electronic, or phone interactions.
- Participate in cross-training opportunities within the CLC Enrollment Department and other areas as needed.
- Contribute to the development and maintenance of CLC Enrollment procedure manuals and training guides.
- Assist with the management of grants, including recording data and providing requested documentation.
- Perform other duties as assigned by direct or indirect supervisors.
Essential Qualifications:
- High School Diploma or GED required.
- One to three years of previous experience in database systems, billing, collections, basic accounting, or customer service.
- Proficiency in data input on computer terminal and strong Office Suite background.
- Ability to relate positively with employees and the public, take initiative, and work independently with high attention to detail.
Preferred Qualifications:
- Experience working in an educational or community-based setting.
- Familiarity with database management systems and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
Skills and Competencies:
- Excellent communication and customer service skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Strong attention to detail and accuracy.
Career Growth Opportunities and Learning Benefits:
At Workwarp, we are committed to the growth and development of our team members. As a Community Learning Center Enrollment Specialist, you will have opportunities to:
- Participate in ongoing training and professional development.
- Contribute to the development of policies and procedures.
- Collaborate with colleagues across departments.
- Take on additional responsibilities and contribute to the success of the organization.
Work Environment and Company Culture:
Workwarp is a dynamic and supportive work environment that values:
- Collaboration and teamwork.
- Innovation and creativity.
- Diversity and inclusion.
- Professional growth and development.
Compensation, Perks, and Benefits:
We offer a competitive salary, opportunities for professional growth, and a comprehensive benefits package, including:
- Competitive hourly rate: $24.76 per hour (Salary Schedule - Level LX).
- Payday: Last working day of each month.
- FTE: 1.0 FTE.
- Calendar Benefit Information (for positions 20 hours per week or more).
How to Apply:
If you are a motivated and detail-oriented individual with a passion for education and community development, we encourage you to apply for this exciting opportunity. Please submit your application without delay to join our team at Workwarp.
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