About the position
A leading national transportation and logistics company specializing in specialized freight transportation seeks a highly skilled Senior Claims Examiner to join their in-house claims team. We are seeking a high-energy, decisive Senior Claims Examiner with extensive experience in litigation, catastrophic claims, and complex claims management. The ideal candidate will demonstrate exceptional problem-solving skills, adaptability, and the ability to manage high-stakes claims in a fast-paced environment.
Responsibilities
• Provide immediate contact (within 24 hours) with all parties involved in claims
• Conduct comprehensive coverage analysis and communication with insured parties
• Exercise critical judgment in analyzing claims exposure and determining appropriate settlement strategies
• Investigate claims through prompt and thorough communication with policyholders, claimants, law enforcement agencies, witnesses, medical providers and technical experts
• Identify and verify the nature and extent of reported and potential injuries or property damage
• Develop and manage litigation plans in collaboration with management and defense counsel
• Maintain meticulous claim files and implement effective diary management systems
• Negotiate claim dispositions with insured parties and legal representatives
• Participate in legal proceedings, including Examinations under oath (EUOs), Mediations, Arbitrations, Pre-trials and trials
• Maintain strict confidentiality and protect organizational interests
• Support workload surges and catastrophe operations, including potential significant overtime
• Communicate professionally with co-workers, management, clients, and vendors
• Rotate on-call responsibilities as part of the team schedule
Requirements
• 10+ years of experience in litigation management
• 10+ years of experience in catastrophic claims handling
• 10+ years of experience in complex claims involving dismemberment and fatalities
• 10+ years of experience in trucking industry claims
Nice-to-haves
• CPC Certification (preferred)
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