Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk. They are seeking an entry-level Claims Technician to manage low-value and low-complexity claims while supporting claims management staff in delivering projects and improvement initiatives.
Responsibilities
- Develop capabilities to independently manage low value/low complexity claims on a proactive basis, with support from line management, from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim
- Focus primarily on the management of claims with an expected, Blend estimated, or actual value at or below $100,000 and with limited complexity
- Escalate claims and issues as appropriate to line management where additional experience of knowledge is required or may be beneficial
- Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards
- Develop an understanding of Beazley’s Conduct Risk Policy
- Review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley’s claims controls and standards
- Be cognizant of and flag trends identified by Claims team
- Start to develop working relationships with Underwriters
- When requested, provide input to Underwriters on existing insured’s claims experience under supervision of senior Claims staff
- Operate within approved claims authorities at all times
- Maintain a thorough knowledge of industry regulations and minimum standards
- Ensure compliance with the regulations and Beazley’s claims control standards and protocols
- Support Claims staff with any relevant tasks, projects or initiatives to further develop skills and understanding of the broader organisation
- Assist to ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate
- Contribute to the commitment to and active development of a continuous improvement culture within the overall claims function
- Proactively enhance professional skills and knowledge in claims management by engaging in continuous learning and development opportunities
- Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly
- Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim
- Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct
- Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
- Display business ethics that uphold the interests of all our customers
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas
Skills
- Degree Educated / Bachelor's Degree
- Past claims experience establishing liability and/or settlement resolutions
- Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches
- Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
- Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
- Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening
- Outcome focussed, self-motivated, flexible and enthusiastic
- Professional approach to successfully interact with senior management/colleagues/external suppliers
- Diplomatic
- Problem-solving
- Decisiveness
- Customer-focused
- Influencing others
- Team work
- Self-starter
- Analytical thinking
- Managing resources effectively
- Technical competency and expertise
Benefits
- Attractive base compensation and discretionary performance related bonus
- Competitively priced medical, dental and vision insurance
- Company paid life, and short- and long-term disability insurance
- 401(k) plan with 5% company match and immediate vesting
- 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
- Up to $700 reimbursement for home office setup
- Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
- Up to 26 weeks of fully paid parental leave
- Up to 2.5 days paid annually for volunteering at a charity of your choice
- Flexible working policy, trusting our employees to do what works best for them and their teams
Company Overview
Beazley provides insurance services for businesses. It was founded in 1986, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is http://www.beazley.com.
Apply Now