Coast Professional, Inc. is seeking an Auditor I to ensure compliance with contracts and regulations set by government bodies. The role involves performing internal audits primarily for the Information Technology and Operations Departments, evaluating internal controls, and ensuring processes meet required standards.
Responsibilities
- Review workflows and work instructions to develop an understanding of how processes are supposed to correctly work
- Ensure client contract requirements are being met
- Audit processes as assigned to confirm that methods are working in compliance with documented workflows and work instructions
- Identify errors within process that are not running in compliance with workflows and work instructions
- Report errors to the management team, as defined
- Initiate non-conformities within the compliance management system
- Review corrective actions for accuracy and non-conformities for remediation
- Review emails and notifications from operations concerning problems with individual accounts and determine if the error is isolated or widespread and report findings to the management team, as defined
- Initiate and review reports from client systems, Coast internal systems and other reports as necessary to identify potential deficiencies between the systems
- Provide support, when needed to other areas of the compliance department
Skills
- High school diploma or GED required
- Experience in collections or related profession required
- Demonstrated experience working with Technology using Critical and Analytical Thinking
- Knowledge of collection practices
- Familiar with IT functions
- High aptitude for problem solving, analyzing data and interpreting contractual agreements
- Highly organized, able to work independently, motivated to successfully meet deadlines, detail oriented with a high level of accuracy and ability to multi-task
- Excellent interpersonal, oral and written communication skills
- Knowledge of Microsoft Office, specifically proficient in Excel
- Display a high level of professionalism, integrity, and maturity
- Analytical and problem-solving skills
- Strong attention to detail
- Ability to work independently or as part of a team
- Good time management and organizational skills
- Exceptional oral and written communication skills
- Ability to prioritize work
- Successfully pass pre-employment (post offer) background check
- As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information
- Bachelor's degree is desirable. Equivalent combination of education and work experience may be substituted for educational requirement
- Proficiency in Structured Query Language (SQL), with prior experience applying SQL in data analysis, reporting, or IT-related activities is preferred
- Experience with student loan collections preferred
Benefits
- 11 Paid Holidays
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Company Overview
Coast Professional is a financial services company providing debt collection services. It was founded in 1976, and is headquartered in Geneseo, New York, USA, with a workforce of 501-1000 employees. Its website is http://coastprofessional.com.
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