Vestwell is a financial technology company powering the new savings economy, based in New York City. They are seeking a Custody Ops Associate to handle day-to-day processing and monitoring of plans on Vestwell’s platform, collaborating with internal stakeholders to provide exceptional service to plan sponsors.
Responsibilities
- Review incoming cash, wires, and checks coming onto our trust accounting system
- Processing of corrections on a plan and participant level on a daily basis
- Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
- Respond to a high volume of complex operational correctional issues for internal teams
- Identify and resolve discrepancies in Cash and Share balances
- Oversee and help ensure other team member action items are completed
- Ensure collaboration with all internal teams to meet expected timelines
- Support the creation and maintenance of written operating procedures related to assigned functions
- Oversee and audit record-keeping and plan administration components
- Monitor deliverables and ensure timely completion of team projects
- Investigate and reconcile discrepancies in data and remediate accordingly
- Strong written communication, critical thinking and organizational skills
Skills
- Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
- Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
- Demonstrate an affinity for learning, creating, and iterating rapidly
- Proactive and analytical, able to problem-solve and propose solutions
- Demonstrate a high degree of organization and dependability
- Ability to prioritize tasks and manage client expectations
- Ability to use excel at a high level
- Strong written communication, critical thinking and organizational skills
- Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
- Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
- Familiarity with custodial platforms, such as Matrix or Schwab
- General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)
- Qualified 401(k) Administrator (QKA) or higher ASPPA credentials
- Relevant record-keeper experience
Benefits
- Competitive health coverage
- Generous vacation offering
- Great 401(k) plan
Company Overview
Vestwell is the backbone of the modern savings economy; a fintech company powering savings for retirement, education, and healthcare. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://vestwell.com.Company H1B Sponsorship
Vestwell has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 5 in 2023, 3 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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