Concentrix is a leading provider of customer engagement services, and they are seeking an Analytic Consultant to lead account-based analytical initiatives. This role involves providing detailed analytic insights and marketing strategy recommendations to solve business problems for clients, while serving as a subject matter expert on analytics.
Responsibilities
- Develop analytical solutions that address client needs on an ongoing basis
- Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units
- Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights
- Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns
- Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action
- Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives
- Understand the client’s analytical needs and make recommendations in a way that is easy to digest and comprehend
- Work closely with the Program Management & IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements
- Other duties as assigned
Skills
- A Bachelor's degree in mathematics, statistics, economics, or similar related field is essential
- Minimum of one to five years with directly related experience required
- Strong analytical skills with a high capacity for simplifying advanced concepts
- Must be comfortable developing presentations and working directly with the client
- Minimum of 1+ years with SAS and MS Office Suite: Excel, Word, PowerPoint
- Proficient with analytics concepts including the following: propensity modeling, lead scoring, data mining, correlations, random sampling, significance testing and experimental designs
- Experience conducting statistical analysis
- Understanding of B2C, as well as B2B, marketing concepts
- Ability to travel 5% or potentially more
- English (Required)
- A Graduate level degree in mathematics, statistics, economics, or a similar related field is preferred
- Salesforce experience preferred
- Dashboarding experience preferred including but not limited to Tableau, PowerBI, Domo, as well as digital marketing platforms
- Experience with SQL Server / Oracle / Snowflake preferred
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.Company H1B Sponsorship
Concentrix has a track record of offering H1B sponsorships, with 5 in 2025, 1 in 2022, 10 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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