YWCA USA is dedicated to assisting victims and survivors of sexual violence and human trafficking. They are seeking an Advocate- Sexual Violence (Case Manager) to provide comprehensive services, advocacy, and support to clients, helping them achieve self-sufficiency and navigate available resources.
Responsibilities
- Work directly with victims and survivors of sexual assault by providing support, comprehensive advocacy, and connection to resources
- Provide case management for clients based upon client centered needs and goals; observe client's daily living skills; redirect and/or teach skills where needed
- Facilitate education on healthy/unhealthy relationships, support groups, life skills, and provide tools for self-sufficiency and stability
- Work with first responders to sexual assault (emergency rooms, law enforcement, etc.) in ensuring that survivors receive respectful and appropriate services
- Help clients navigate resources, legal processes, prepare protective orders, and safety plans
- Provide emotional support, while referring mental health services when appropriate
- Work closely with other advocates and YWCA residential staff
- Collaborate with other service providers and/or stakeholders in order to obtain referrals into the program
- Refer clients, according to their specific needs, to appropriate community resources and advocate on their behalf
- Participate in coordinated efforts through local SART teams and taskforces
- Maintain accurate and appropriate records
- Participate in marketing efforts of program
- Listen and assist clients with options as client issues arise; create and maintain high quality work environment to perform at highest level
- Transport clients in personal vehicle, as needed
- Travel throughout YWCA Northeast Indiana service area to provide services and network with other providers
- Participate in On-Call rotation to ensure support is available for program outside of business hours
- Other duties as assigned to meet the organization's goals
Skills
- Bachelor's in Social Work, Human Services, or related field, or equivalent education and experience
- CPR and First Aid certifications within first year of employment
- Core40 Sexual Assault Victim Advocate training within 6 months of employment
- Knowledge of trauma including sexual abuse, domestic violence, intimate partner violence, and human trafficking issues and patterns and their effects on men, women and children
- Proven ability to effectively and respectfully interact with diverse populations, including clients, co-workers, and agency using trauma informed approaches
- Experience in crisis intervention, networking, team building, and public speaking
- Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism
- Ability to exercise independent judgment and discretion when handling confidential or sensitive manners
- Strong time management skills; ability to take initiative to solve problems and work with minimum supervision
- 1-3 years of general office experience, including reception and telephone duties
- 1-3 years of experience with general office equipment (copiers, printers)
- Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs
- Must comply with organization's policy of automobile insurance: must have a valid driver's license and personal automobile insurance coverage
- Flexibility to change work hours as needed
- Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds)
- Full range of body motion including manual and finger dexterity and eye-hand coordination
- Requires corrected vision and hearing to normal range
- Must drive personal vehicle frequently throughout 6-county service area
- Ability to sit at a computer work station for extended periods of time
- Occasional need to stand for long periods of time
- Ability to focus on detail and accuracy of work product
- Work is performed primarily in a non-smoking office environment combined with remote/community-based work, though travel may expose employee to inclement weather conditions
- Occasional high stress may be experienced in dealing with clients, staff, and volunteers
Company Overview
YWCA USA is a nonprofit organization dedicated to eliminating racism, empowering women, and promoting peace. It was founded in 1985, and is headquartered in Washington, District of Columbia, USA, with a workforce of 5001-10000 employees. Its website is https://www.ywca.org.
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