Position Overview
We are seeking a detail-oriented and personable Administrative Assistant to help bring creative writers into our coaching program.
Key Responsibilities
• Guide new clients through the comprehensive onboarding process from first contact to contract signing
• Conduct welcome calls to establish rapport and set expectations
• Handle billing through Stripe
• Create and maintain detailed client profiles
About Us
We help authors write better novels through courses, videos, emails, and coaching, and have been established since 2006.
Required Qualifications
• Bachelor's degree
• 2-3 years of administrative or customer service experience
• Exceptional written communication skills
Desired Qualifications
• Experience with a CRM tool like Monday, Asana or Trello.
• FANTASTIC at writing emails, like you're kind of a genius (yes, this skill is measurable and most people are bad at it. No, you can't fake it with AI.)
• Strong organizational abilities with keen attention to detail
• Experience with client onboarding or customer success processes preferred
• Background in creative writing, publishing, books, or literary arts
What We Offer
• Flexible remote work arrangement
• Opportunity to impact the literary journeys of aspiring authors
• Access to the company courses and high-ticket coaching program
Success in This Role Looks Like
• Smooth onboarding process
• Clear communication with coaches and mentors
• High rate of clients booking the coaching package
• Nothing falling through the cracks (strong organizational skills)
Application Process
To apply, email me at
[email protected] with the subject line: "Admin Assistant Application" and attach your resume, as well as answer these 3 questions in the body of the email.
1. Tell me a short anecdote about a time when you demonstrated high organizational skills.
2. Do you have experience with a CRM tool like Monday, Asana or Trello?
3. What is your background in creative writing?
(attach your resume).
Thank you and I look forward to seeing your applications.
Job Type: Part-time
Pay: $25.00 per hour
Work Location: Remote
Apply Now
Apply Now