Customer Service Representative at NexRep
Job Description
Are you passionate about providing exceptional customer service? NexRep is looking for a Customer Service Representative to join our dynamic team. In this role, you will handle customer inquiries, resolve issues, and provide information about products and services. We are seeking individuals who are detail-oriented, have excellent communication skills, and are committed to... customer satisfaction. If you are looking for a rewarding career in customer service, apply to NexRep today!
Job Type
Full-time
Working Hours
Monday to Friday, 9:00 AM to 5:00 PM
Responsibilities
? Answer incoming customer inquiries
? Provide accurate information about products and services
? Resolve customer issues and complaints
? Document and update customer records
? Follow up on customer interactions
? Maintain a positive and professional attitude
? Collaborate with team members to improve customer service
? Adhere to company policies and procedures
Benefits
? Competitive hourly salary
? Health, Dental, and Vision insurance
? Paid time off
? 401(k) with company match
? Flexible working hours
? Professional development opportunities
Hourly Salary Range
$25 ? $45 per hour
Job Requirements
? High school diploma or equivalent
? Previous customer service experience preferred
? Excellent verbal and written communication skills
? Strong problem-solving abilities
? Proficient in basic computer applications
? Ability to work independently and as part of a team
Location
United States
Basic Educational Requirements
High school diploma or equivalent
Positive Work Environment
At NexRep, we believe in fostering a positive work environment where employees can thrive. Our team is supportive, collaborative, and dedicated to providing excellent customer service. We offer ongoing training and development opportunities to help you grow in your career. Join us and be part of a company that values your contributions and encourages a healthy work-life balance.
Company Description
NexRep is a leading provider of customer service solutions, committed to delivering top-notch support for our clients. We specialize in creating customized service experiences that exceed customer expectations. Our team of skilled professionals is dedicated to providing accurate information, resolving issues efficiently, and maintaining a positive customer relationship. At NexRep, we value integrity, innovation, and a customer-first approach. With a strong emphasis on employee development and satisfaction, we strive to create a rewarding work environment. If you are passionate about customer service and want to be part of a company that values your skills, NexRep is the place for you.
How to Apply
To apply for the Customer Service Representative position at NexRep, please visit our website and submit your application online. We look forward to reviewing your application and potentially welcoming you to our team