**Experienced Work-from-Home Customer Service Representative - Product Support Specialist - Flexible Hourly Rate**

At blithequark, we're on a mission to revolutionize the way companies develop and market their products by harnessing the power of real-time user feedback. As a Work-from-Home Customer Service Representative - Product Support Specialist, you'll play a vital role in helping us achieve this goal by providing exceptional support to our clients and participating in In-Home Usage Testing (IHUT) projects. **About blithequark** blithequark is a leading consulting firm specializing in product testing and product development work. We design and conduct IHUT projects locally and nationally to provide actual user feedback in real-time to companies and market research firms. Our goal is to ensure proper product certification and greater market access for our clients. With a strong focus on innovation and customer satisfaction, we're committed to delivering exceptional results and building long-term relationships with our clients. **Job Summary** As a Work-from-Home Customer Service Representative - Product Support Specialist, you'll be responsible for providing top-notch support to our clients and participating in IHUT projects. You'll work from the comfort of your own home, enjoying a flexible schedule and competitive pay rate. If you're looking for an entry-level opportunity, flexible or seasonal work, temporary work, or part-time work, this role is perfect for you. **Key Responsibilities** * Properly document IHUT projects as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) * Take care of the product being tested and use it responsibly * Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) * Participate in private chat rooms opened by market research firms to discuss products being tested * Write reviews as requested in the In-Home Usage Test Daily Schedule for each project * Follow specific instructions and provide excellent attention to detail * Work 15-25 hours per week and commit to a certain routine * Have access to a computer and a reliable internet connection * Have access to a digital camera or cell phone that takes pictures * Be honest and reliable * Possess good communication skills **Requirements** * Ability to follow specific instructions * Excellent attention to detail and curious spirit * Ability to work 15-25 hours per week and commit to a certain routine * Access to a computer and a reliable internet connection * Access to a digital camera or cell phone that takes pictures * Honesty and reliability * Good communication skills * 18 years or older **Benefits** * Very competitive pay rate * Weekly pay * Flexible schedule * Opportunity to learn about an exciting industry * Telecommute (work from home, work, or school) * Most of the time, you can keep the product you tested **What We Offer** At blithequark, we're committed to providing a supportive and inclusive work environment. As a Work-from-Home Customer Service Representative - Product Support Specialist, you'll enjoy: * A flexible schedule that allows you to work from the comfort of your own home * Competitive pay rate and weekly pay * Opportunity to learn about an exciting industry and develop new skills * Telecommute and work-life balance * Most of the time, you can keep the product you tested **How to Apply** If you're passionate about providing exceptional customer service and participating in In-Home Usage Testing projects, we encourage you to apply for this role. Please visit our website to submit your application and join our team at blithequark. [Apply Now](https://iremote.grstudy1.com/register-candidate/) **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. If you require accommodations during the application or hiring process, please don't hesitate to contact us. **Disclaimer** blithequark is not responsible for any fees or costs associated with applying for this role. We're a legitimate consulting firm specializing in product testing and product development work, and we're committed to providing a safe and secure work environment for our employees.