Experienced Senior Manager, Demand Planning and Customer Support Specialist – Leading the Way in Innovative Beverage Solutions at blithequark

Introduction to blithequark At blithequark, we are passionate about creating a world where people can enjoy their favorite beverages while feeling good about the impact they have on the environment and their communities. As a leader in the beverage industry, we are committed to delivering high-quality products and exceptional customer service. Our team is dedicated to fostering a culture of innovation, inclusivity, and sustainability, and we are excited to welcome a talented Senior Manager, Demand Planning and Customer Support Specialist to join our ranks. Job Overview The Senior Manager, Demand Planning and Customer Support Specialist will play a critical role in driving business growth and excellence at blithequark. This position will be responsible for developing and implementing demand planning strategies, collaborating with cross-functional teams, and providing exceptional customer support. The ideal candidate will have a strong background in demand planning, customer service, and team leadership, with a proven track record of delivering results in a fast-paced and dynamic environment. Key Responsibilities Develop and implement demand planning strategies to drive business growth and optimize inventory levels Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure alignment and effective communication Provide exceptional customer support and resolve customer complaints in a timely and professional manner Analyze sales data and market trends to identify opportunities for growth and improvement Develop and maintain relationships with key stakeholders, including customers, suppliers, and internal teams Stay up-to-date with industry trends and best practices, and apply this knowledge to drive innovation and improvement at blithequark Essential Qualifications Bachelor's degree in a related field, such as business, logistics, or supply chain management 5+ years of experience in demand planning, customer service, or a related field Proven track record of delivering results in a fast-paced and dynamic environment Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders Experience with demand planning software, such as Anaplan or SAP, and proficiency in Microsoft Excel and other ERP systems Preferred Qualifications Master's degree in a related field, such as business, logistics, or supply chain management 7+ years of experience in demand planning, customer service, or a related field Experience working in a global organization, with a strong understanding of international business practices and cultural nuances Fluency in multiple languages, with the ability to communicate effectively with customers and stakeholders from diverse backgrounds Experience with data analytics and visualization tools, such as Tableau or Power BI, and the ability to develop and maintain complex data models Career Growth and Development At blithequark, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including leadership development, technical skills training, and mentorship opportunities. Our employees are encouraged to take ownership of their careers and pursue opportunities that align with their interests and strengths. Work Environment and Company Culture At blithequark, we are proud of our diverse and inclusive culture, and we strive to create a work environment that is welcoming and supportive of all employees. We offer a range of benefits and perks, including flexible working hours, remote work options, and a comprehensive benefits package. Our employees are encouraged to be their authentic selves, and we celebrate our differences as a key strength of our organization. Compensation and Benefits At blithequark, we offer a competitive compensation and benefits package that reflects our commitment to attracting and retaining top talent. Our salaries are competitive with industry standards, and we offer a range of benefits, including health insurance, retirement savings, and paid time off. We also offer a range of perks, including flexible working hours, remote work options, and a comprehensive wellness program. Conclusion If you are a motivated and talented professional looking for a challenging and rewarding role, we encourage you to apply for the Senior Manager, Demand Planning and Customer Support Specialist position at blithequark. This is a unique opportunity to join a dynamic and innovative organization, and to contribute to the success of a global leader in the beverage industry. We look forward to hearing from you!