Experienced Seafood Customer Service Representative – Providing Exceptional Service and Ensuring Freshness in a Fast-Paced blithequark Store Environment

Remote Full-time
Welcome to blithequark At blithequark, we are passionate about providing incredible service and helping our customers live healthier, better lives through food. As a leader in the retail industry, we are committed to making a positive impact on our customers, employees, and the communities we serve. Our mission is built on a foundation of values that prioritize the well-being of our people, the quality of our products, and the sustainability of our operations. If you share our passion for food, customer service, and making a difference, we invite you to join our team as a Seafood Customer Service Representative. Job Overview Key Responsibilities Provide incredible service to our customers, responding to their inquiries, and helping them locate the products they need Keep our shelves stocked with fresh products, ensuring that our customers have access to the best selection of seafood items Take orders, package products, and assist customers with their purchases Unload daily deliveries and stock cases, displays, and backroom coolers with new and existing products/inventory Maintain a clean and safe working environment, adhering to blithequark's high standards of quality and hygiene Essential Qualifications To be successful in this role, you will need to possess excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment. You should be passionate about food, with a keen interest in seafood and a willingness to learn about our products. Additionally, you should be able to lift up to 50 pounds, stand for long periods, and work a variety of shifts, including mornings, afternoons, evenings, and weekends. Preferred Qualifications Previous experience in customer service, retail, or a related field Knowledge of seafood products, including types, preparation methods, and nutritional benefits Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork Basic math skills, with the ability to handle cash and operate a point-of-sale system High school diploma or equivalent required, with a degree in a related field preferred Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Excellent communication and customer service skills, with the ability to respond to customer inquiries and resolve issues effectively Strong teamwork and collaboration skills, with the ability to work effectively with colleagues to achieve common goals Basic math skills, with the ability to handle cash and operate a point-of-sale system Ability to lift up to 50 pounds, stand for long periods, and work a variety of shifts, including mornings, afternoons, evenings, and weekends Strong attention to detail, with a focus on quality and presentation Career Growth Opportunities and Learning Benefits Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role Ongoing coaching and feedback, with regular performance evaluations and opportunities for growth and development Cross-training opportunities, allowing you to develop new skills and explore different areas of the business Opportunities for advancement, with a clear path for career progression and professional growth Work Environment and Company Culture Compensation, Perks, and Benefits Competitive hourly rate, with opportunities for overtime and premium pay Comprehensive benefits package, including paid time off, health care benefits, and a 401(k) match Generous scholarship program, designed to help employees meet their educational goals LiveWell Employee & Family program, providing support for emotional, work-life, and financial wellness Opportunities for advancement, with a clear path for career progression and professional growth Conclusion If you are passionate about food, customer service, and making a difference, we invite you to join our team as a Seafood Customer Service Representative. At blithequark, we are committed to providing incredible service, ensuring the freshness and quality of our products, and making a positive impact on our customers, employees, and the communities we serve. Apply today to become part of our dynamic and fast-paced team, and discover the rewards of working for a mission-driven, values-based company where YOU make the difference.
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