Experienced Multilingual Customer Service Specialist with Native-Level Hungarian Language Skills for International Client Support

Welcome to blithequark At blithequark, we are passionate about delivering exceptional customer experiences that exceed expectations. As a leader in our industry, we understand the importance of having a dedicated team of professionals who can provide fast, professional, and personalized assistance to our valued customers and business representatives across four countries. We are now seeking an experienced and skilled Customer Service Specialist with native-level Hungarian language skills to join our dynamic team. If you have a passion for delivering outstanding customer service, are fluent in Hungarian, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity. Job Overview Key Responsibilities Provide exceptional customer service to customers and business representatives in four countries, ensuring prompt and professional assistance via phone and email Process orders, resolve customer inquiries, and address any requirements or concerns in a timely and effective manner Utilize your native-level Hungarian language skills to communicate with customers, understand their needs, and provide personalized support Maintain accurate records of customer interactions, orders, and resolutions, ensuring data integrity and compliance with company policies Collaborate with internal teams, such as sales and operations, to ensure seamless customer experiences and resolve any issues promptly Stay up-to-date with company products, services, and policies, ensuring you have the knowledge and expertise to provide accurate and helpful information to customers Requirements Hungarian language proficiency at the level of a native speaker, with excellent written and verbal communication skills Excellent communication skills, patience, and professional demeanor, with the ability to remain calm and composed in high-pressure situations Organized and systematic approach to work, with the ability to prioritize tasks, manage multiple projects, and meet deadlines Ability to work independently and reliably, with a strong sense of accountability and ownership Strong problem-solving skills, with the ability to analyze issues, identify solutions, and implement effective resolutions Proficiency in Microsoft Office applications, such as Word, Excel, and Outlook, with the ability to learn new software and systems quickly Preferred Qualifications Previous experience in customer service, preferably in a multinational company or international environment Knowledge of additional languages, such as English, German, or French, with the ability to communicate effectively with customers and colleagues Experience with customer relationship management (CRM) software, such as Salesforce or similar platforms Strong analytical and problem-solving skills, with the ability to identify trends, analyze data, and implement process improvements Skills and Competencies Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders Strong problem-solving and analytical skills, with the ability to think critically and outside the box Ability to work in a fast-paced environment, with a strong sense of adaptability and flexibility Strong attention to detail, with the ability to maintain accuracy and quality in a high-volume environment Ability to work independently and as part of a team, with a strong sense of collaboration and teamwork Career Growth and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Customer Service Specialist with Hungarian, you will have access to a range of training and development opportunities, including our Talent Academy, which provides comprehensive training and development programs to help you achieve your career goals. You will also have the opportunity to work with a diverse team of professionals, learn from experienced colleagues, and develop your skills and expertise in a dynamic and supportive environment. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in fostering a work environment that is collaborative, supportive, and fun, with a strong focus on employee well-being and satisfaction. As a Customer Service Specialist with Hungarian, you will be part of a dynamic team that values diversity, creativity, and innovation. You will have the opportunity to participate in company-wide events, team-building activities, and social responsibility initiatives, and to contribute to our company's mission and values. Benefits and Perks 50% home office after training, with the flexibility to work from home and maintain a healthy work-life balance Multisport card, with access to a range of fitness and wellness activities to support your physical and mental health Talent Academy, with comprehensive training and development programs to help you achieve your career goals Very Lyreco People award, with the opportunity to win a dream trip and recognize your outstanding contributions to the company 5 extra days off after 1 year, with the opportunity to recharge and relax with additional time off Referral bonus of 700 € for a new colleague, with the opportunity to earn a bonus for referring talented professionals to our company Contributions at jubilees, cheap meals, coffee, and free drinks, with a range of perks and benefits to support your well-being and satisfaction Free psychological hotline for you and your loved ones, with access to confidential counseling and support services Conclusion If you are a motivated and customer-focused professional with native-level Hungarian language skills, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Service Specialist with Hungarian, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to our company's mission and values. With a range of benefits, perks, and career growth opportunities, we offer a rewarding and supportive work environment that will help you achieve your career goals and thrive in your role. Apply now to join our team and take the first step towards an exciting and rewarding career with blithequark.