**Experienced Full Stack Crisis Specialist – 988 Chat/Text Crisis Intervention and Support**

Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment where you can utilize your skills to help individuals in crisis? If so, we invite you to join blithequark's team as a 988 Chat/Text Crisis Specialist PRN, 1st Shift. This is a unique opportunity to work in a remote setting, providing critical support to individuals in need, while enjoying a competitive salary and a comprehensive benefits package. **About blithequark** blithequark is a leading nonprofit behavioral health system that has been delivering care that changes people's lives for years. With thousands of dedicated employees, we strive to provide a supportive and inclusive work environment that fosters growth, learning, and innovation. Our trauma-informed approach emphasizes understanding, recognizing, and responding to those affected by trauma, strengthening resilience for our clients, staff, and community. **Job Summary** As a 988 Chat/Text Crisis Specialist PRN, 1st Shift, you will be part of a 24/7/365 mental health crisis/suicide prevention focused team. You will handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988, providing brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress. While interactions begin online, this position may also support telephonic intervention if an individual prefers or needs continued support to ensure safety. **Key Responsibilities** * Provides telephonic or chat clinical screenings and risk assessments * Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs * Conducts follow-up calls for individuals deemed moderate to high risk for suicide * Meets the ethical and clinical standards in compliance with all accreditation * Actively participates in ongoing supervision, training, and team meetings * Assists in administrative tasks as needed **Knowledge, Skills, and Abilities** * Effectively communicates via written, verbal, in-person, and virtual methods * Demonstrates high-level customer service skills and professional etiquette * Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources * Knowledge of suicide assessments * Skill in providing crisis intervention **Qualifications** * Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist * Six months to one year of related crisis experience is preferred * N/A for required certification/licensure **Physical Requirements** * Standing – 10% * Sitting – 90% * Squatting – Occasional * Kneeling – Occasional * Bending – Occasional * Driving – Occasional * Lifting – Occasional **Benefits and Perks** * Competitive salary * Comprehensive benefits package, including medical, dental, and vision health coverage * Flexible Spending and Health Savings Accounts * 403b retirement plan with company match * Paid time off and ten paid holidays * AD&D Insurance, Life Insurance, and Long Term Disability (company paid) * Diversity, Equity, and Inclusion employee resource groups * Continuing education opportunities * Employee Assistance Program **Work Environment and Culture** blithequark is committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. Our approach to diversity is simple – it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients, and the communities we serve. **How to Apply** If you are passionate about making a difference in people's lives and are looking for a dynamic and supportive work environment, we invite you to apply for this exciting role. Don't miss out on this opportunity to join blithequark's team and start your future today. **Disclaimer** The duties and responsibilities described in this document are not a comprehensive list, and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. **Equal Opportunity Employer** blithequark is an equal opportunity employer. Employment at blithequark is based solely on a person's merit and qualifications directly related to professional competence. blithequark does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.