**Entry Level Customer Training Specialist – Traveling at blithequark**

Remote Full-time
Join the dynamic team at blithequark as an Entry Level Customer Training Specialist – Traveling, where you will embark on an exciting journey of connecting customers to our innovative software solutions. As a key member of the Training Department, you will play a vital role in ensuring a seamless conversion to the blithequark system, providing top-notch training and customer support throughout the process. **About blithequark** blithequark is a leading provider of cutting-edge software solutions for the automotive industry. Our mission is to empower dealerships with the tools and expertise they need to succeed in today's competitive market. With a strong commitment to innovation, customer satisfaction, and employee growth, we strive to create a work environment that is both challenging and rewarding. **Job Summary** As an Entry Level Customer Training Specialist – Traveling, you will be responsible for traveling to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel. This is a high-travel position, requiring you to be on the road for approximately 80% of the time, with overnight hotel stays. When not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. **Key Responsibilities** * Travel to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel * Meet with dealership management to understand their needs and requirements * Customize the system to meet the specific needs of each dealership * Train key dealership personnel on how to use the solution * Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office * Collaborate with a team to install and convert software for customers * Develop and maintain strong relationships with customers and dealership personnel **Requirements** * Ability to travel (overnight hotel stays) 80% of the time * Bachelor's degree or equivalent experience * Outgoing, friendly personality * Strong written and verbal communication skills * Reliable transportation and a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years * Reliable home internet with sufficient bandwidth for video conferencing **Training and Development** * Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor * Classroom instruction includes product training as well as automotive dealership operations * You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation * You will have the opportunity to see blithequark's solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis **Benefits** We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package, including: * Medical, dental, vision, life insurance, and health savings account * 401(k) with up to 6% matching * Paid vacation, sick days, and holidays * A non-smoking environment * Opportunities for career growth and professional development **Compensation and Benefits** * Salary: $50,000.00 - $55,000.00 per year * Benefits: + 401(k) + 401(k) matching + Dental insurance + Health insurance + Paid time off + Vision insurance **Work Environment and Culture** At blithequark, we promote a healthy lifestyle by providing a non-smoking environment. We are an equal opportunity employer, committed to diversity and inclusion. Our team is passionate about delivering exceptional customer experiences and driving innovation in the automotive industry. **How to Apply** If you are a motivated and enthusiastic individual with a passion for customer service and software training, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Join the blithequark Team** As a member of the blithequark team, you will have the opportunity to work with a talented group of professionals who are dedicated to delivering exceptional customer experiences and driving innovation in the automotive industry. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
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